At Dominait Books, we offer digital products (ebooks). Please read our refund policy carefully before making a purchase.
1. No Refunds on Digital Products
Due to the nature of digital content, all sales are final. Once a product has been purchased and delivered, we do not offer refunds, returns, or exchanges.
2. Exceptions
We may issue a refund only in the following cases:
- You did not receive your download link
- The file is corrupted or cannot be opened
- You were charged more than once for the same product
3. Timeframe for Requests
If you experience any issue, you must contact us within 48 hours of your purchase.
4. Resolution Process
Before issuing any refund, we will first محاولة حل المشكل عبر:
- إعادة إرسال رابط التحميل
- توفير ملف جديد
- تقديم مساعدة تقنية
5. Abuse & Fraud Prevention
We reserve the right to refuse refund requests if we detect abuse, misuse, or suspicious activity.
6. Contact Support
If you need help, contact us:
📧 contact@dominaitbooks.pro
⏱ Response time: 24–48 hours
By purchasing from our store, you agree to this Refund Policy.