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Refund policy

Last Updated: June 2026

1. Overview

At Global Medical Library LLC, customer satisfaction is important to us. Because we sell digital products that are delivered instantly after purchase, our refund policy differs from that of physical goods.

By purchasing any digital product from our website, you agree to the terms outlined below.

2. Digital Products

All products sold on our website are digital downloads, including eBooks, guides, and educational materials.

Due to the immediate access and downloadable nature of digital products, all sales are generally final.

3. Refund Eligibility

Refunds may be considered in the following circumstances:

  • You were charged more than once for the same product.
  • You purchased the same product multiple times by mistake.
  • The file is corrupted or inaccessible, and our support team is unable to provide a working replacement.
  • You did not receive access to the purchased product and our support team cannot resolve the issue.

4. Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase.
  • Accidental purchases.
  • Failure to read the product description before purchasing.
  • Lack of technical knowledge required to access PDF files or digital downloads.
  • Claims that the content did not meet personal expectations.
  • Requests made after the product has been successfully downloaded or accessed, except where required by law.

5. Refund Request Period

Any refund request must be submitted within 7 days of purchase.

Requests submitted after this period may not be eligible for review.

6. How to Request a Refund

To request a refund, please contact us with:

  • Your full name
  • Order number
  • Email address used during purchase
  • Description of the issue

Send refund requests to:

Email: Contact@dominaitbooks.pro

7. Processing Time

Approved refunds will typically be processed within 5–10 business days, depending on your payment provider and financial institution.

8. Fraud Prevention

We reserve the right to deny refund requests if we determine that:

  • The product has been downloaded, accessed, or used extensively.
  • The request is fraudulent or abusive.
  • There is evidence of unauthorized sharing or distribution of purchased content.

9. Legal Rights

Nothing in this Refund Policy limits any consumer rights that may apply under applicable laws and regulations.

10. Contact Us

Global Medical Library LLC
Sheridan, Wyoming, USA

Email: Contact@dominaitbooks.pro

If you have any questions regarding this Refund Policy, please contact us and we will be happy to assist you.